Privacy Policy


CrewzIt and its subsidiaries (“We or Us”) respect the privacy and security of your Personal Information (PI). We are committed to respecting and protecting your Personal Information in all our operations and implement reasonable safeguards to protect your privacy and the confidentiality of your information. This Privacy Statement discusses the Personal Information we collect, how we use it, how you can choose among those uses, how we protect it and to whom it may be disclosed.

What Information We Collect

We may collect Personal Information about you from the following sources:

  • Information we receive from you on the application or other forms, such as your name, employee ID, home city, Crew Position, Pairing Information, email address, gender (only for specific airlines) and mobile number.
  • Information we receive from you through our Internet websites, such as your name, address, email address, Internet Protocol address, the website links you used to get to our websites, and your activity while using or reviewing our websites
  • Information about your travel itinerary, including transportation and lodging services we provide

We may collect your Personal Information when you send an email message, such as an inquiry, and we will use that information to respond to your inquiry. Please keep in mind that email cannot be guaranteed to be secure from interception or other disclosure.

How We Use Your Information

Acting as a processing agent, we use your information for our primary purpose, to provide you information of travel, accommodations and transport services contracted by your airline. We may use your information for other purposes, such as providing you requested products and services, to respond to your questions and comments or measure interest in and improve our app, services, and websites. We may notify you about special offers and products or services that may be of interest to you and generally communicate with you.

With Whom We Share Your Information

This app and website may share your PI with various individuals and companies, as permitted by law.

Disclosures may include, without limitation, the following:

  • To agents, brokers, representatives or others to provide authorized individuals with accommodations and transportation services
  • To a regulatory authority, or a law enforcement or other governmental authority, in a civil action, in connection with a subpoena or a governmental investigation

We may also disclose your Personal Information to others when we believe, in good faith, that such disclosure is reasonably necessary to comply with the law or to protect the safety of our customers, employees, or property and/or to comply with a judicial proceeding, court order or legal process.

Disclosures to Affiliated Companies

We share your name, location and travel information with other transport or hotel partners and Hotel Connections and service providers to provide you with services you have requested and for product development research to improve our services.

Disclosures to Nonaffiliated Third Parties

We do not disclose Personal Information about you to nonaffiliated third parties, except as outlined herein or as otherwise permitted by law.

Personal Information Confidentiality and Security

Within our network and systems, we restrict access to Personal Information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards to guard confidential and Personal Information from being accessed to or accessed by unauthorized parties.

Access to Personal Information

You have the right to access your Personal Information, as is reasonable and appropriate. We require all such requests to go through robust authentication and authorization procedures to protect the information from unauthorized disclosure.

Requests for Correction, Amendment, or Deletion

You may review your information and request corrections and sometimes deletions of your Personal Information. Please note that we are required to maintain certain information to meet our records retention requirements.

You may request access to your Personal Information and make changes and additions to your personal information by email or telephone. For your protection, all requests made by email or telephone require that we establish your identity. Please send requests to:

6100 Blue Lagoon Dr. Ste 310
Miami, FL 33126, USA


We currently use contracted sub-processing services for some limited purposes. Information shared in this event is controlled by contract to be equal or superior to those outlined in this statement.

Links to Other Websites

Our websites may contain links to websites that are provided and maintained by third parties and that are not subject to this Privacy Statement. Please review the privacy statements on those websites carefully. We make no representations concerning and are not responsible for any such third-party websites or their privacy policies or practices.

Cookies and Tracking Technologies

Our app and website use “cookies” or similar technologies to improve our service to you. We automatically collect your browser type and version, your Internet domain, your IP address (automatically assigned to your computer whenever you are surfing the web), and the date and time you access our sites, and the pages you visit.

Your browser can most likely be configured to notify you when cookies will be received and offer you the option of refusing cookies. If you reject cookies, you may still use our websites, but your ability to use some areas may be limited.

Children's Privacy

This app and website and does not offer services directed to children. Should a child whom we know to be under 13 send personal information to us, we will use that information only to respond directly to that child to inform him or her that we must have parental consent before receiving his or her personal information.

Changes to this Privacy Statement

The effective date of this Privacy Statement, as stated above, indicates the last time this Privacy Statement was amended or materially changed. As our business grows and changes, we will update this Privacy Statement accordingly. We will post a notice of changes on our website and offer you choices about how you want us to manage your information, should the change affect you.

Updated on: 2/5/2020